Category: ENGAGEMENT

5 Ways to Deal with Political Disagreement at Dinner

Are you worried about your Thanksgiving dinner because politics might slip into the conversation and exacerbate tensions that have been mounting during the exhausting presidential campaign? In many cases, the worries are justified. A look at the thread on Twitter, and once realizes how political opinion have broken the lines of communication among family members, to the point that somewhere uninvited to Thanksgiving dinner. We are still suffering from post-election fatigue, and if tensions are simmering among family members that had opposing views about the candidates, some level of anxiety are justified. In this is your case, I want...

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The pianist and the terrorist. How do we respond to the attacks in Paris?

What’s our answer to the terror attacks in Paris? How can we respond in a way that is meaningful and effective? Almost two weeks have now passed since multiple terror attacks hit Paris, taking the life of over one hundred people and spreading fear across the capital of France and well beyond the country’s borders. The accounts and images that reached us through the media, in fact, have enveloped many of us in a transnational community of fear, shaping the perilous perception that the enemy, rather than coming from the outside, is among us and might be even one...

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3 steps to build rapport and feel deeper connected with others (lesson in leadership).

For the past 25 years, I have been flying into conflict areas, primarily to Colombia. I sat down with drug kingpins at their ranch. I talked to leaders of armed insurgency groups. I walked the alleys of marginal barrios with members of death squads. I facilitated ceasefire talks between a guerrilla and the government. I listened to members of gangs. In all these instances, I had to know how to build rapport. In fact, I learned that building rapport is essential to success. I would have not be able to gain insights, understand a situation, and even influence decisions,...

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3 Strategies for Effective Rapport Building

In 25 years of conflict resolution work around the world, I learned that building rapport is essential to success. I would have not be able to gain insights, understand a situation, and even influence decisions, were it not because I gained the trust of my interlocutors. And building rapport is the first step to building trust. It might be even get to the point when building rapport can safe your life. It was the trust I had built with a young man, the member of a death squad, that allowed me to learn that someone was planning my kidnapping....

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